ABOUT US
Since 1980, Tony Racioppo has continued the tradition of excellence at Fincham Automotive with commitment to quality and customer service.
We employ a staff of 27 fully trained people including 3 outside Sales/Tech Representatives and 14 delivery vehicles to service the GTA. Our 12,000 square foot facility is dedicated to serve the needs of the Automotive, Industrial and Body Shop markets.
True quality of service starts with real people who answer the phone and a state-of-the-art system that monitors service levels. We maintain on-demand inventory levels (over $2,000,000) to ensure the fastest possible turnaround to satisfy your need for speed. Our warehouse which is located only 15 minutes away gives us access to another 120,000 square feet and carries over $30,000,000 of product.
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Our Warranty and Returns Policy ensures that proper procedures are followed and your claims can be handled smoothly. We believe our BestAuto warranty program is the best in the industry.
WHAT MAKES US DIFFERENT?
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Accountability:
We have the ability to accept the issues that happen and can pivot on a dime to service you better. We want to be told the mistakes so we can do a better job.
Always speak to a real person
When calling Fincham, you will always be in contact with one of our counter staff
Loyal and knowledgeable Staff:
All our staff know is Fincham, all of our staff know all of our customers and their names, 3 of our counter staff have been with us for 20 years. Our counter staff over 100 years of combined experience.
Customizable Service:
We offer customizable service levels, pricing structures and promotions to fit your needs.
Promotions:
Exclusive promotions for our best customers. New product specials each month. Flexible pricing based on business volume.
Economy and Premium Lines:
We carry the top of the line for all product categories and one economy line, price points for all categories.
Customer Testimonials:
Many customers have been with us for 40 years, multiple generations of operators continue to work with us even after their parents are gone.
Growing Coverage:
We are growing our coverage to cover all European applications
Online Ordering:
Easy to use NexPart system for online ordering, gives you the ability to access our inventory from multiple computers. Gives you accountability and lists of past orders. We offer a discount to all online orders.
